Your department account and password are part of your department identity. This is shared across many platforms and is the default authentication method used to sign in to department applications. 

You must change your password regularly to keep your department account secure and protect yourself and the department from cyber attacks.  

You can update and reset your password using the eduPass Portal.   

If you suspect your password has been compromised, immediately take action to change it, and contact the Service Desk. 

Change your password 

1. If working remotely, please ensure you connect to the department network via remote access using a department-issued computer. For more information, please visit the eduPass for school staff internet page.
2. Visit the eduPass Portal: https://edupassmyaccount.education.vic.gov.au/ChangePassword.aspx and enter your current password (see A below).
    
3. Enter your new password using the password requirements on the screen (see B above).  
4. Tick the checked box next to the Terms of Service (see C above) 
5. Click ‘Change Password’ (see D above).  

Once you have successfully updated your password, you can sign in to your department account using your updated password.  

Sign in to other devices and mobile apps 

If you use other devices, such as a school or personal computer and/or mobile device, for work, you will be prompted to sign in to your department account using your updated password on these devices.  

For instance, when communicating with your colleagues using the chat function in the Microsoft Teams mobile app, you may be prompted to enter the new password to continue accessing departmental applications.  

If you use other applications, including Microsoft Outlook, Office apps, e.g. Word, SharePoint or OneDrive, on your other devices, you will be prompted to sign in with your updated password.